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Trend Report 2024: WhatsApp Automation and Marketing for Salons

January 9th 2024
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Saskia Pauly

Coversational Commerce and Digital Marketing Expert

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Imagine this: It’s a busy Friday afternoon in your salon. Your hands are full, literally and figuratively. The phone rings, but you can’t answer. It could be a customer trying to book an appointment, or perhaps a regular client wanting to reschedule. You’re losing business, and there’s nothing you can do about it. Now, imagine a different scenario. The phone buzzes, but you don’t have to worry. A smart tool is handling all your customer interactions on WhatsApp, freeing you up to do what you do best—making your customers look and feel great. Welcome to the future of WhatsApp automation and WhatsApp salon marketing.

Transform Your Salon Business with WhatsApp Marketing

WhatsApp isn’t just for catching up with friends anymore. It’s a powerful marketing tool that can bring your salon business closer to your customers. Imagine sending personalised messages to your clients, reminding them of their upcoming appointments, or suggesting new services based on their preferences. It’s like having a personal assistant who knows your customers inside out.

Streamline Your Operations with WhatsApp Automation

WhatsApp automation can be a game-changer for your salon business. It can handle all those time-consuming tasks that keep you away from your customers. Picture this: A client wants to book a last-minute appointment. They send a message to your salon’s WhatsApp number, and within seconds, they receive a response with your available slots. They pick a time, and voila, the appointment is booked. No back-and-forth, no waiting, no hassle.

More Time for You, Automated Growth for your Business

CrunchMate is a tool that transforms WhatsApp into a powerful customer engagement and e-commerce platform for salons. And the best part of it is that it’s all automated. No extra work for you and your team. It’s about giving you more time to focus on your craft while growing your business.

How CrunchMate Works

  1. Time-Savings & Operational Efficiency: CrunchMate is like a virtual receptionist that handles all your appointments, reminders, and follow-ups on WhatsApp. You no longer have to worry about missing calls or double-booking appointments.

  2. Personalised Product Recommendations & Sales: Imagine being able to recommend products to your customers based on their services and preferences. CrunchMate does just that, driving additional sales and enhancing your customers’ salon experience.

  3. Customer Engagement & Insights: CrunchMate helps you stay connected with your customers, even when they’re not in your salon. It uses advanced data analytics to provide insights into customer behaviour, service popularity, and product sales.

  4. Messenger-first Approach: CrunchMate puts WhatsApp at the heart of your salon business. It leverages the familiarity and ubiquity of WhatsApp to engage with your customers in a more personal and immediate way.

The future is bright for salon owners who embrace WhatsApp marketing and automation. By 2024, consumer spending over WhatsApp is expected to reach a whopping $3.6 billion globally. We help you master the new WhatsApp Business functionalities with ease.

About CrunchMate: Powering the Digital Evolution of Salons

CrunchMate drives modern salons‘ digital evolution. We want to empower you to engage with your customers on a more personal level, foster stronger relationships, and drive customer loyalty – without any extra work. We offer seamless and personalised mobile in-chat shopping experiences that blend the comfort of online retail with the personal touch of your salon. All within the most convenient channel in the world: WhatsApp. Our mission is to make your customers happier, while making your job easier.

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